Last Updated: Feb 18, 2021, 2012 hrs IST

IATA’s tenth edition of the IATA Safety Audit for Ground Operations (ISAGO) Standards Manual is now published.

ISAGO, is the standardised and structured audit programme for ground service providers, it aims to improve ground safety by reducing incidents related to ground operations. The standards and recommended practices contained in the latest edition have now been updated to align fully with guidelines issued by the International Civil Aviation Organisation (ICAO) and includes audit of passenger, employee health and other requirements that reflect the new operational circumstances brought about by the COVID-19 pandemic.

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